khevip Terms & Conditions

1 Definitions and Interpretation

"khevip", "we", "us", and "our" refer to the khevip platform and its operating entity. "Player", "you", and "your" refer to any individual who accesses, registers on, or uses the khevip platform. "Platform" means the khevip website at https://khevip.app, including all games, sportsbook features, payment interfaces, and support services. "Account" means the registered user account associated with a unique username and password. "Balance" means the total funds held in your khevip wallet at any given time.

These Terms are to be read alongside our Privacy Policy and Responsible Gaming Policy, all of which form part of the agreement between you and khevip. In the event of any conflict between documents, these Terms take precedence unless expressly stated otherwise.

2 Eligibility and Account Registration

To register and use khevip, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age. No exceptions are made to this requirement.
• You are accessing the platform from a jurisdiction where online gambling is not prohibited by applicable law.
• You are acting on your own behalf and not as an agent for any third party.
• You have not previously had an account suspended or terminated by khevip for a breach of these Terms.
• You are not a current employee, contractor, or immediate family member of a khevip employee.

During registration you agree to provide accurate, complete, and current information. khevip reserves the right to request identity verification documents at any time, including but not limited to a government-issued photo ID, proof of address, and proof of payment method ownership. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.

You may hold only one account on the khevip platform. Creating duplicate accounts is a violation of these Terms and may result in immediate closure of all associated accounts and forfeiture of any balance or bonus funds held within them.

3 Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your username, password, and any two-factor authentication credentials associated with your khevip account. khevip will never ask you for your password via email, live chat, or any other channel. If you believe your account has been accessed without your authorisation, you must notify us immediately at [email protected].

All activity conducted through your account — including bets placed, deposits made, and withdrawals requested — is your responsibility, whether or not you personally authorised those actions. khevip will not be liable for any losses arising from unauthorised access to your account where the security breach resulted from your own failure to safeguard your credentials.

You must not share your account with any other person. Allowing a third party to access your account is a material breach of these Terms and may result in account termination and forfeiture of funds.

4 Deposits and Payment Methods

khevip supports the following deposit methods for players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The minimum deposit amount is ৳100. Maximum deposit limits may apply and are displayed at the time of transaction.

All funds deposited must originate from payment accounts that are registered in your own name. khevip does not accept deposits from third-party accounts. If a deposit is received from a payment account that cannot be verified as belonging to you, the deposit may be reversed and the associated account suspended pending investigation.

khevip processes deposits in good faith and is not responsible for delays, failures, or errors caused by third-party payment processors, mobile financial service providers, or banking institutions. If a deposit does not appear in your balance within the expected timeframe, contact our support team at [email protected] with your transaction reference number.

• Deposits are for entertainment purposes and do not represent an investment.
• khevip does not charge fees on standard deposits, though your payment provider may apply its own transaction charges.
• Deposits made in error cannot always be reversed once processed; contact support promptly if you believe a transaction was made in error.

5 Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit where operationally possible. The minimum withdrawal amount is ৳500. Withdrawal processing times vary by payment method but are typically completed within 24 to 72 hours of approval during Bangladesh Standard Time (BST, UTC+6) business processing windows.

Before your first withdrawal, or when khevip's risk controls require it, you may be asked to complete identity verification (KYC). Withdrawals will be held pending successful KYC completion. Documents that may be required include a valid national identity card, passport, or driving licence, along with a recent utility bill or bank statement as proof of address.

khevip reserves the right to delay or decline a withdrawal in the following circumstances:

• The account has not satisfied the wagering requirements associated with active bonus funds.
• The account is under review for suspected fraudulent activity or terms violation.
• The requested withdrawal amount exceeds the stated daily or weekly withdrawal limit.
• The identity of the account holder has not been fully verified.

If a withdrawal is declined, khevip will notify you via the contact details registered on your account and provide a reason where permissible under applicable compliance obligations.

6 Bonuses and Promotional Offers

khevip may from time to time offer welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions including Eid, Pohela Boishakh, Victory Day (16 December), and Independence Day (26 March) specials. All promotional offers are subject to specific terms that will be communicated at the time the offer is made.

Unless a specific promotion states otherwise, the following general bonus conditions apply to all khevip promotions:

• Bonus funds carry a wagering requirement that must be met before any withdrawal of bonus-derived winnings is permitted.
• Wagering requirements are calculated on the bonus amount unless stated otherwise.
• Certain game categories (including live casino tables and some slots) may contribute at a reduced rate or at zero towards wagering requirements — refer to the specific promotion terms.
• Bonus funds may only be used on eligible games as specified in the promotion details.
• Only one promotional offer may be active at a time unless the promotion explicitly permits stacking.
• Attempting to abuse bonus mechanics — including but not limited to low-variance staking patterns designed to complete wagering at minimal risk — is considered bonus abuse and may result in forfeiture of bonus funds and associated winnings.

khevip reserves the right to modify, withdraw, or substitute any promotional offer at any time without prior notice. Players who have already opted in to a promotion will be notified of material changes where practicable.

7 Game Rules and Betting

All casino games available on khevip use certified random number generation (RNG) technology supplied by licensed third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game outcomes are determined solely by the certified RNG and are not influenced by khevip's systems or personnel.

For sports betting, including cricket markets covering the BPL, IPL, T20 World Cup, and international matches involving the Bangladesh Tigers, the following rules apply:

• Bets accepted before an event begins are settled at the odds displayed at the time of placement.
• In-play (live) bets are accepted at the odds displayed at the moment of confirmation; slight delays in live data feeds may affect the odds you receive.
• If an event is abandoned, postponed, or voided, bets on that event will be settled according to the specific sports rules for that market, which are available in the sportsbook rules section.
• khevip reserves the right to void bets placed on markets where a pricing error has occurred due to a technical fault or manifest error.
• Maximum bet limits apply per market and per event and are displayed at the time of bet placement.

Any dispute about a game result or bet settlement must be raised with khevip support within 30 days of the relevant event. Disputes raised after this period cannot be investigated.

8 Prohibited Conduct

The following conduct is strictly prohibited on the khevip platform and will result in immediate account suspension, forfeiture of balance and bonus funds, and may be reported to relevant authorities:

• Registering or attempting to register while under 21 years of age.
• Using false, stolen, or fictitious identity information during registration or verification.
• Registering more than one account, whether under your own name or a third party's name.
• Using automated software, bots, scripts, or artificial intelligence to place bets or interact with games.
• Engaging in any form of collusion, match-fixing, arbitrage betting, or coordinated play designed to exploit platform mechanics.
• Laundering funds through the platform or using the platform for any transaction that violates applicable anti-money laundering laws.
• Attempting to reverse engineer, hack, disrupt, or otherwise interfere with the khevip platform, its servers, or its software.
• Abusing bonus offers, chargebacks, or refund mechanisms in bad faith.

9 Responsible Gaming

khevip is committed to promoting safe and responsible gambling. We provide the following tools to all registered players, accessible through the account settings dashboard:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit.
• Session Time Limits: Receive reminders and automatic logouts after a specified play duration.
• Loss Limits: Define the maximum amount you are willing to lose within a given period.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform with immediate effect.
• Reality Checks: Periodic notifications reminding you of your session duration and net result.

If you believe your gambling is becoming a problem, please visit our Responsible Gaming page or contact our support team at [email protected]. We can help you access appropriate tools and external support resources. Players must be 21 years or older.

10 Privacy and Data Protection

khevip collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By using the platform you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. We apply 256-bit SSL encryption to all data in transit and maintain industry-standard security protocols to protect data at rest.

khevip will not sell your personal data to third parties. We may share data with payment processors, identity verification services, and fraud detection providers strictly to the extent necessary to provide and secure the platform. All third-party data processors are contractually bound to appropriate data protection standards.

11 Limitation of Liability

To the maximum extent permitted by applicable law, khevip's total liability to you for any claim arising out of or in connection with your use of the platform — whether in contract, tort (including negligence), or otherwise — shall not exceed the total net deposits made by you in the 30-day period immediately preceding the event giving rise to the claim.

khevip is not liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, loss of goodwill, or business interruption, whether arising from your use of or inability to use the platform, game outcomes, payment delays, or any other platform-related matter.

khevip does not guarantee that the platform will be available at all times or free from technical errors. We will make reasonable efforts to ensure uptime and to notify users of planned maintenance where feasible, but unplanned outages may occur without prior notice.

12 Account Closure and Termination

You may request closure of your account at any time by contacting [email protected]. Before closure, any pending wagering requirements must be resolved. Withdrawable balances will be returned to your verified payment method following standard withdrawal processing procedures.

khevip reserves the right to suspend or permanently close any account without prior notice if we have reasonable grounds to believe that the account has been used in breach of these Terms. In cases of confirmed fraud, money laundering, or underage access, account balances may be withheld pending investigation and any applicable regulatory or legal reporting obligations.

13 Amendments to These Terms

khevip reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via the email address on file or via a prominent notice on the platform at least 7 days before the changes take effect, except where an immediate change is required by law or to address a security concern.

Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the platform and contact us to arrange account closure and withdrawal of any remaining balance.

14 Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. khevip operates as an entertainment platform and complies with applicable anti-money laundering and player protection requirements.

If you have a complaint or dispute, you should first contact our support team at [email protected]. We aim to resolve all complaints within 5 business days (Bangladesh Standard Time). If you are not satisfied with our resolution, you may escalate the matter through the dispute resolution process described in the support section of the platform.

khevip does not guarantee uninterrupted access to the platform and is not responsible for any losses arising from access restrictions that result from your local regulatory environment. It is your responsibility to ensure that using khevip is lawful in your jurisdiction before registering or depositing.